Category: Technical Difficulties
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WENY OTA (USVI)
We are currently experiencing a service interruption affecting WENY over-the-air channels and Dish Network (USVI) due to a possible power outage at our transmitter site. We are working diligently to restore service and will provide updates as they are made available. Thank you.
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ISP service issues update
Our Primary ISP has reported light level issues on our fiber.We have a tech coming from our ISP in about 10 minutes. Once we verify the issue has been resolved we will switch back to our primary ISP. If you are currently having troubles connecting to our FTP site. You can perform an “ipconfig /flush…
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WENY Over The Air TX Site Without Power
power restored approx. 8:52 AM, WENY OTA restored 9:57 AM once booted and system faults cleared.
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WENY Over The Air TX Site Without Power
As of 7:20 AM, the WENY Transmitter Site in Corning is without power. This is impacting delivery to Dish Network for the channels OCTV, SEE-PR, ECVI ABC, WCVI CBS, and WENY (36.1 ABC, 36.2 CBS, 36.3 CW, and 36.4 ION) as well as WENY Over the Air (Ithaca is not impacted) NYSEG appears to be…
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Technical Difficulties with Multiviewer – Resolved
We’re happy to announce that the issue with our master control multiviewer has been resolved. Operations have returned to normal. We’ve also implemented the latest firmware update, which should help prevent similar issues and improve overall performance. Thank you for your patience and understanding while our team worked diligently to address the problem.
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Technical Difficulties with Multiviewer.
We’re currently experiencing technical difficulties with our master control multiviewer. This may cause temporary disruptions for operators. Our team is actively troubleshooting the issue to restore full functionality as soon as possible. It is currently not affecting on air feeds. We’ll provide updates as we make progress.
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EZMQ CBS Channel – Intermittent Black Video – Ongoing Investigation
Our investigation into the recent video encoding issues has focused on the video path to the encoder. While video transmission appears to be functioning correctly, the encoder card itself was generating errors related to “Audio Late Input Discarded” and “Incorrect Input Video Format.” As a troubleshooting measure, we replaced the encoder card with a different…
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EZMQ CBS Channel – Intermittent Black Video – Ongoing Investigation
We are currently investigating intermittent black video occurring on the EZMQ CBS channel. Our team is actively troubleshooting the issue and we suspect it may be related to an Evertz keyer card. As a preliminary step, we have rebooted the encoder card. We are closely monitoring the situation and will provide further updates as soon…
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Stream Status Page
***This has been resolved as of 03-08-2024 end of day**** Please note: We are aware and are resolving some issues with the stream status page. Currently, status updates of the endpoints are not being reflected on the page. We hope to have a solution soon. We are still receiving email updates on status changes. Please…
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Network Issues on Firewall causing slow upload speed
We were experiences slow download speeds due to a UDP flood, causing high CPU usage on our firewalls. We have quickly found the source and mitigated the issue, we are continuing to monitor. Thank you.